ACLU Urges Investigation into Abusive Treatment at CBP Ports of Entry



LAS CRUCES, NM—Today, the American Civil Liberties Union (ACLU) of New Mexico Regional Center for Border Rights (RCBR), the ACLU Foundation of Texas (ACLU-TX), and the Southern Border Communities Coalition (SBCC) filed a complaint on behalf of thirteen border residents, urging the Department of Homeland Security and U.S. Customs and Border Protection to investigate abusive treatment by Office of Field Operations officers at ports of entry in El Paso, Texas and southern New Mexico.

The complaint details officers’ use of excessive force, verbal abuse, humiliating searches and intimidation to coerce individuals into surrendering their legal rights. In multiple cases, border residents told the RCBR that CBP officers discouraged or failed to inform them of how to file a complaint.

“Every day, thousands of students, workers and tourists legally cross our ports of entry to do business or visit family,” stated Cynthia Pompa, field organizer at the RCBR. “When unprofessional or downright cruel CBP officers humiliate, discriminate and physical or verbally abuse them, their mistreatment and lack of accountability offends American values of equality and justice.”

In May 2015, the RCBR joined organizations from Brownsville, Texas to San Diego, California to launch “Dignity Crossing,” a campaign to document the stories of border residents who cross land ports of entry along the U.S.-Mexico border. Nationwide, roughly 600,000 people enter the United States through ports of entry on a daily basis and 1 in 24 jobs in America’s Heartland rely on cross-border commerce at our southern border. Today’s complaint details a handful of the many cases reported to the RCBR by U.S. citizens and Mexican nationals who commuted regularly and lawfully through our nation’s ports:

  • In September and October 2015, CBP officers mocked Amanda Rodríguez Varela’s work for gender equality and falsely accused her of providing “favors” in the United States, calling her a “whore.” After roughly ten hours of intimidation and humiliating searches, CBP officers coerced Ms. Rodríguez into signing forms she didn’t understand and that included a falsified interrogation to justify the revocation of her visa and a five year bar to entering the United States.
  • On January 25, 2015, CBP officers at the Ysleta-Zaragoza port of entry in El Paso falsely accused Raúl Humberto Cadena Castillo of going to live with his girlfriend and seek employment in the United States, despite the fact Mr. Cadena provided both proof of his university enrollment for an engineering degree and employment. After nine hours of questioning and laughing at text messages between Mr. Cadena and his girlfriend, CBP officers coerced Mr. Cadena into signing falsified documents and agreeing to a five year bar to entering the United States.
  • On September 19, 2014, a CBP officer stopped Pamela Morales, a U.S. citizen, as she drove southbound through the Bridge of the Americas port of entry by pounding on her window. When Ms. Morales asked for the CBP officer’s first name and stated she intended to file a complaint, the officer detained her and forced her to speak to a CBP supervisor who threatened her and ultimately revoked her SENTRI pass in retaliation for asking to file a complaint.

“For many of us, crossing the border means coming home,” added Vicki Gaubeca, director of the RCBR. “CBP claims to facilitate lawful trade and travel, but the indignities their officers inflict on citizens and noncitizens alike offends basic notions of fairness and discourages economic and cultural exchange that fuels our country. Border residents spoke up to demand a transparent investigation into the abusive culture rooted in our nation’s largest police force. CBP is long overdue for a heavy dose of accountability reforms.”



The ACLU-NM Regional Center for Border Rights stands with border communities to defend and protect America’s constitutional guarantees of equality and justice for all families to live freely, safely and with dignity. Learn more about the ACLU of New Mexico:


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Southern Border Communities Coalition is a program of Alliance San Diego.


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